UA Science

You are here

Home > S.O. Resources > Computer Support Group

Computer Support Group

NEWS

• 13-Feb-2023, Please Note:  Effective March 1, Slack updates are required for older Browser, OS, and App versions.  More details at Slack's support lifecycle.

• 27-Jan-2023, Slack workspace migrations have begun to the departmental Enterprise Grid. As workspaces are migrated you'll see a prompt to sign in with WebAuth (NetID). UA Slack users can help the migration process in advance by updating their workspace profile(s) so that their email is netid@arizona.edu. Having a single email/login going forward allows for cross-workspace channels & search, and Grid restores the history that would have been lost for "free" level workspaces. Non-UA users will continue to login with their email & password. More info online: https://slack.com/resources/why-use-slack/slack-enterprise-grid

• On Dec 19th, UITS renewed the contract with Microsoft. As a result, email forwarding stopped for some accounts. Users who are forwarding email should verify that their forwarding settings did not change around Dec 20th.
Users who had chosen in the past to forward their as.arizona.edu directly to their Gmail are kept on a list. Because of that, information email sent to as.arizona.edu is being forwarded. But, email sent to at arizona.edu is not. Please check that your Microsoft Exchange email is being forwarded.

• Effective on 01-Mar-2023, University-provided Google storage accounts will be limited to 15GB.
Read about that here: https://it.arizona.edu/google-storage
If you have data on your Google Drive/Photos/Docs account that exceeds this capacity, download that data immediately and consider renting storage from UITS.
For more information, head to https://public.confluence.arizona.edu/display/UAHPC/Storage

• Effective IMMEDIATELY, the Computer Support email address so-helpdesk@email.arizona.edu is no longer in service.
For all Computer Support inquiries, please submit a ticket to https://support.as.arizona.edu/


Computational Facilities

Along with all University of Arizona faculty and staff, Steward has access to world-class high-performance computing facilities. High-Performance Computing resources are managed by UITS and are available at https://hpc.arizona.edu/

Computer Support Group

The Steward Observatory Computer Support Group (CSG) is a service unit supporting and enhancing Steward Observatory’s ability to fulfill its scientific objectives by providing effective and systematic technology support. We are committed to advancing our technological base: improving research and student learning, and collaborating with other campus technology divisions to enhance our infrastructure.

CSG supports and works collaboratively with all three communities of Steward Observatory: staff, faculty, and students. The members of the CSG are:

  • Kiriaki Xiluri-Lauria
        (520) 626-1582
  • Joe Pawlicki
        (520) 621-7654
  • Alexander Danehy
        (520) 621-4014
  • Philip Pinto, Faculty Representative

Computing and IT Committee

Some useful links maintained by the CSG follow.

If you have a Computer Support related question, please submit a request through this web portal: https://support.as.arizona.edu/ 

Computer Support Policy / Registration Form (pdf file)

Mail List Aliases (requires login)

CSG Tools (requires login)

FAQ

For the public
For Public

Public events include our Monday Night Lecture Series, world-reknowned Astronomy Camp and Mt Lemmon Sky Center.

More

For Students

A good place to start if you want to become an undergrad major or grad student, or need to find our schedule of classes.

More

 

For Scientists
For Scientists

Find telescopes and instruments, telescope time applications, staff and mountain contacts, and faculty and staff scientific interests.

More